P320 Voluntary Upgrade Program | Sig Sauer

After a little bobble that resulted in a broken link earlier in the day, Sig finally posts details on the P320 Voluntary Upgrade Program

All content below is provided by Sig. Be sure to go to the SigSauer website to take advantage of this program. The voluntary upgrade program URL is https://www.sigsauer.com/support/p320-voluntary-upgrade-program/

SIG SAUER is offering a voluntary program for P320 pistols. This will include an alternate design that reduces the physical weight of the trigger, sear, and striker while additionally adding a mechanical disconnector.


3 Steps To Upgrading Your SIG SAUER P320 Pistol

  1. Have your P320 serial number and home address available.
  2. Fill out the Voluntary Upgrade Sign-Up Form — one serial number per form submission.
  3. SIG SAUER will contact you regarding the best method for you to get your P320 pistol to them.

Once SIG SAUER receives your P320 pistol, they will apply the upgrades, test it, and then return it to you free of charge.

If you run into any issues, please call Customer Service and they will help you through the process. Customer Service can be reached at (603)610-3000 Option 1, from Monday through Friday, 8:30 a.m. through 6:00 p.m. EST.

If you own multiple P320s, you will need to enter each P320 serial number separately.

How to locate your P320 Serial Number

Your P320 serial number can be found by looking on the right side of the pistol grip. The serial number will be stamped into the receiver. This number should be entered into the first entry field of the form. SKU will automatically populate if your P320 is on a qualified list of U.S. Domestic consumer serial numbers.

With some exceptions, most U.S. Domestic Consumer P320 serial numbers begin with “58A”, “58B”, or “58C”, followed by six numbers.

  • Example: 58Axxxxxx

Frequently Asked Questions

Is my P320 safe in its current configuration?

Yes. The P320 meets and exceeds all US safety standards. However, mechanical safeties are designed to augment, not replace safe handling practices. Careless and improper handling of any firearm can result in an unintentional discharge.

What is the P320 Voluntary Upgrade Program?

SIG SAUER is offering a voluntary program for P320 pistols. This will include an alternate design that reduces the physical weight of the trigger, sear, and striker while additionally adding a mechanical disconnector.

Why is this upgrade happening?

Through additional testing above and beyond standard American National Standards Institute (ANSI)/Sporting Arms & Ammunition Institute (SAAMI), National Institute of Justice (NIJ), Department of Justice (DOJ), Massachusetts (MGL, Chapter 140, Section 123) and other global military and law enforcement protocols, we have confirmed that usually after multiple drops, at certain angles and conditions, a potential discharge of the firearm may result when dropped. Although it is a rare occurrence, with very specific conditions, SIG SAUER is offering an upgrade to all of its current P320 owners.

Does the owner’s manual say it can be unsafe?

The language used in major manufacturer’s owner’s manuals with regard to drop safety is consistently written to warn the user that dropping a loaded firearm is not recommended and could possibly result in an accidental discharge. All precautions should be taken to avoid dropping a loaded firearm. Although extremely unlikely, it is still possible for any loaded firearm to discharge when dropped.

What calibers and models are affected?

Due to the modularity of the pistols, which all share the same trigger group, all calibers and pistol sizes are affected.

What type of ammunition was used during testing?

A variety of calibers and brands of ammunition were used.
NOTE: Loaded ammunition is not used for drop testing, only primed cases with the powder and projectile removed are used.

What is different about the updated assembly?

The new design has a physically lighter trigger, sear, and striker assembly with the addition of a mechanical disconnector.

Will this affect the X-series P320’s?

Yes. However, the X-series flat trigger will not be replaced.

What about my CAL-X Kits?

You should send any and all P320 slides with your shipment, as the striker(s) will be replaced, and the slide(s) will need the disconnector cut.

Does this affect the MHS pistol?

No, the MHS pistol is a different variant of the P320 platform. It has passed the US Army’s testing protocols (TOP).

What are my next steps?

If you are a consumer and wish to participate in the voluntary upgrade, please fill out the form at the top of this page.

 

If you are a U.S. domestic commercial dealer or distributor:

  • There will be an online form available in the near future for dealers to register.
  • For additional support, please contact Dealer Services M-F 8:30am – 6:00pm EST directly at 603-610-3000, option 2.

 

If you are a U.S. or Canadian law enforcement agency, a Canadian Consumer or an individual who purchased on the Armed Professional Program (APP) or Individual Officer Program (IOP):

  • Because of the unique circumstances involving these customers and needed additional logistical planning, there will be additional information and an online form available in the in the coming days.

 

If you are a domestic government agency/entity or individual who purchased on the Armed Professional Program (APP):

  • There will be an online form available in the near future for Government/Federal Law Enforcement to register (including those individuals who purchased via the APP). Additional information regarding this program will be made available in the coming days.

 

If you are an international customer (including Puerto Rico):

  • Please contact your Global Defense Sales representative or local distributor.

Is there a charge to participate in this upgrade?

No. The upgrade is being offered to our consumers at no cost.

Will SIG SAUER cover the shipping both ways?

Yes.

What if I don’t want to upgrade the trigger assembly on my P320?

This is a voluntary service, as the P320 meets and exceeds all ANSI/SAAMI, NIJ, DOJ, Massachusetts (MGL, Chapter 140, Section 123), and safety standards. SIG SAUER welcomes all of its P320 owners to take advantage of this program.

What if I have incorporated aftermarket items into my P320?

DO NOT RETURN YOUR P320 WITH ANY MAGAZINES, AFTERMARKET TRIGGER GROUPS, OR ACCESSORIES SUCH AS OPTICS, LIGHTS, OR LASERS. IF YOU SEND YOUR FIREARM IN WITH AFTERMARKET ACCESSORIES, SIG SAUER CANNOT GUARANTEE THAT THOSE ITEMS WILL BE RETURNED TO YOU.

Is SIG SAUER still shipping the pistol without the enhanced trigger system?

SIG SAUER has temporarily suspended shipment of the P320 from the factory while we ramp up to implement the changes.

What is the turnaround time to receive my upgraded P320?

For the US Commercial market, once you contact SIG SAUER and register for the process, you will receive an email from us at a later date with a shipping label and instructions as to when you may return your P320. This may take several weeks, as we will need time to prepare for this program. Once your P320 is received at SIG SAUER, turnaround time will be approximately 4-6 weeks. This lengthy process is due to the high volume of pistols in the marketplace. Transit times may vary depending on your geographic location and receipt of your returned pistol.

Can I have the work performed at my local dealer instead?

No. This work must be done at the SIG SAUER factory.

What serial number ranges are affected?

All current serial number ranges are affected.

Am I required to send the entire pistol?

Yes.

How will I know if the P320 has the upgraded trigger system without disassembling?

The most obvious external difference is the lightweight trigger. It has a thinner profile than the standard curved trigger. The other changes are minimal and would likely not be noticed.

How often has the incident described occurred?

Minimal reported drop-related P320 incidents have occurred in the US commercial and law enforcement markets, with hundreds of thousands of guns delivered to date. These instances occurred in conditions that appear to be outside of normal testing protocols. The current P320 design meets and exceeds all US safety standards. As it relates to the ad hoc media drop tests, these were not part of standardized testing protocols, and they were performed using firearms in unknown conditions.

How will this affect my current P320 trigger pull?

There should be no meaningful or significant change from the current P320 trigger pull.

Should I conduct my own test to determine if my pistol is safe?

NO. SIG SAUER DOES NOT RECOMMEND THAT ANY CONSUMER PERFORM DROP TESTING BEFORE OR AFTER THIS UPGRADE. Mechanical safeties are designed to augment, not replace safe handling practices. Careless and improper handling of any firearm can result in unintentional discharge. Be aware that ad hoc testing is occurring and individuals are testing guns in conditions outside accepted testing protocols. ALL STANDARDIZED DROP TESTING IS DONE IN CONTROLLED ENVIRONMENTS WITHOUT USING LIVE AMMUNITION.

GOTR20170813 Podcast

We just can’t seem to get away from talking about Sig’s P320. Jeff felt the need to issue a retraction regarding our comments on the controversy surrounding the gun. And this week, Zack Weisenburger of Operator Coffee also joined us in the closet. The result is a 4-way that probably left a mark on Jason’s pride.

https://gunsovertexasradio.com/wp-content/uploads/2017/08/GOTR20170813.mp3

SIG SAUER Issues Voluntary Upgrade of P320 Pistol | Sig Sauer

Sig Sauer SIG SAUER Issues Voluntary Upgrade of P320 Pistol. World renowned and the choice for many of the premier global military, law enforcement and commercial users.

Source: SIG SAUER Issues Voluntary Upgrade of P320 Pistol | Sig Sauer

SIG SAUER Issues Voluntary Upgrade of P320 Pistol
Published Date: 08/08/2017

P320 pistol meets requirements for industry and government safety standards; performance enhancements optimize function, safety, and reliability.

Newington, NH (August 8, 2017) – The P320 meets U.S. standards for safety, including the American National Standards Institute (ANSI) / Sporting Arms Ammunition Manufacturers’ Institute, Inc. (SAAMI®), National Institute of Justice (NIJ), as well as rigorous testing protocols for global military and law enforcement agencies.

The design of the SIG SAUER P320 overcomes the most significant safety concern in striker-fired pistols today: the practice of pressing the trigger for disassembly. This can be performed with a round in the chamber which has resulted in numerous incidents of property damage, physical injury, and death. The disassembly process of the P320, however, uses a take-down lever rather than pressing the trigger, eliminating the possibility of discharge during the disassembly process.

Recent events indicate that dropping the P320 beyond U.S. standards for safety may cause an unintentional discharge.

As a result of input from law enforcement, government and military customers, SIG has developed a number of enhancements in function, reliability, and overall safety including drop performance. SIG SAUER is offering these enhancements to its customers. Details of this program will be available at sigsauer.com on Monday, August 14, 2017.

The M17 variant of the P320, selected by the U.S. government as the U.S. Army’s Modular Handgun System (MHS), is not affected by the Voluntary Upgrade.

“SIG SAUER is committed to our approach on innovation, optimization, and performance, ensuring we produce the finest possible products,” said Ron Cohen, President and CEO of SIG SAUER. “Durability, reliability and safety, as well as end-user confidence in the SIG SAUER brand are the priorities for our team.”

For more information on SIG SAUER, please visit us at sigsauer.com

PR Contact:
Jordan Hunter
SIG SAUER, Inc.
603-610-3293
jordan.hunter@sigsauer.com

Follow SIG SAUER on social media, including Facebook at facebook.com/sigsauerinc, Instagram at instagram.com/sigsauerinc, and YouTube at youtube.com/user/sigsauerinc.

SIG SAUER, Inc.
SIG SAUER, Inc. is The Complete Systems Provider™, leading the industry in American innovation, ingenuity, and manufacturing. SIG SAUER® brings a dedication to superior quality, ultimate reliability, and unmatched performance that has made it the brand of choice among many of the world’s elite military, government and law enforcement units as well as responsible citizens. SIG SAUER offers a full array of products to meet any mission parameter, including handguns, rifles, ammunition, electro-optics, suppressors, ASP (Advanced Sport Pellet) airguns and training. The largest member of a worldwide business group of firearms manufacturers that includes SIG SAUER GmbH & Co. KG in Germany and Swiss Arms AG in Switzerland, SIG SAUER is an ISO 9001: 2008 certified company with more than 1,600 employees. For more information on SIG SAUER, any of its products, or the SIG SAUER Academy®, go to sigsauer.com.

The Sig Sauer P320 drop-safety issue

It has been in the news for over a week and the issue won’t die. And that’s unfortunate because the P320 is, overall, an excellent gun. A new video has surfaced of a P320 discharging a primed-case when dropped. Not just once but, several times and purportedly, more than one gun. The difference is this video is far more credible in that it is specific about how they obtained their results and even goes so far as to suggest a potential fix.

So what does all this mean? Well, it may mean that SigSauer has some fixing to do for a lot of guns already sold and minor production changes going forward. That the gun passes all standard industry and government tests is expected. What Omaha Outdoors has done is demonstrate a very specific set of circumstances that can cause the gun to discharge on impact when dropped. We’d suggest waiting to hear more from Sig but, also wait for peers to independently verify what Omaha Outdoors says they’ve found.

So. Are Jeff and I going to dump the P320s we’ve recently purchased? Probably not. Interestingly enough, the P320 XFive, so far, does NOT appear to be affected by this problem according to Omaha’s video. What Omaha Outdoors did not mention is that not only is the trigger of the XFive different from other P320s, so is the striker itself. And there has been a production change among regular P320s at least once since it was initially released in 2014. We may be seeing a problem resulting from that change or another since that transition to the second generation of the gun. It may also be specific to a range of guns manufactured at a specific point in time. WE DON’T KNOW. There are simply too many variables to be sure. We will probably test our own guns to see if we can replicate the result. As is usually the case, we need more information before jumping to conclusions.

/GM

GOTR20170806 Podcast

This week has been busy. We actually didn’t cover everything we’d planned to discuss. Sig’s P320 continues to end up in the headlines of the gun world. This week, it actually got some bad press, or as some might call it, “fake news.” Jason’s curiosity got the best of him and squirreled all of us while recording. That and more on this week’s podcast

https://gunsovertexasradio.com/wp-content/uploads/2017/08/GOTR20170806.mp3